Distributel Customer Feedback

See what our monthly Gift Card winners have to say

I have used Distributel for many many years. Originally signed up for the long distance savings and to help family stay in touch. Could not have asked for better service! Great job!

- Michelle

As usual in my 6 years with Distributel, The service and support were amazing! Eric was clear in his explanation and help me to take my decision quickly, in a very professional way and knowing all the details he explain to me all the details and options to improve my service. Very glad to have you as my internet provider. Thanks!

- Anton

one of the crucial moments is switching services. Distributel showed impeccable performance. WEB content loads noticeable faster though the line speed is the same.

- Edward

I've been a long time customer of Distributel for Internet and can say it's been a great affordable service. I just recently added Distributel's Zazeen TV service which qualified me for a bundle. I now have unlimited internet and TV service from Distributel and has saved me money. So happy to finally get rid of Bell and Rogers. So far the TV service has been very good and wanna thank Distributel for always taking care of me and providing excellent service. They care!

- Adam

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Posted by:
David P

Date:
24 Aug 2017

I have been using Distributel for about 10 years using their DSL internet. I just upgraded my service and the rep I spoke was very friendly, courteous, and did not rush me. He was awesome! :) As for the service... Distributel over the years has gotten better. In the beginning…

Posted by:
Julien G

Date:
19 Aug 2017

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I…

Posted by:
Christopher J

Date:
18 Aug 2017

Always a pleasure dealing with customer service. Never any arguments with the customer. Less stress dealing with the customer service here then competitors. Very happy with everything!!

Posted by:
Shumaila N

Date:
17 Aug 2017

Best service with affordable bill

Posted by:
Ryan A

Date:
10 Aug 2017

I have extremely reliable internet and fast speeds with Distributel. Distributel also has very knowledgeable technical support. I was with Rogers before and I had nothing but internet problems so I finally left Rogers and switched to Distributel. I regret not switching to Distributel sooner!

Posted by:
Elizabeth S

Date:
09 Aug 2017

After dealing with Distributel for some 17 years just recently I found the best way to connect with a representative is to chat on line. no transferring, no wait time to speak with someone and to learn that your call is held while they help other customers...... I was on…

Posted by:
Tammy B

Date:
04 Aug 2017

Randy, you were fantastic! After all the time spent on the phone, you were the only one who could help me with our Wi-Fi connection problems! Thank you for everything, now I am ready to get back to work. Cheers Tammy!

Posted by:
Mike K

Date:
01 Aug 2017

LOVE THEM!

Posted by:
Jessica W

Date:
29 Jul 2017

I have just spoken to Eric on chat and he did a fantastic job! He answered all of my questions quickly, professionally, and was a really nice person to talk to. It's service like this that has finalized my decision to go with Distributel as my ISP.

Posted by:
Patricia P

Date:
28 Jul 2017

Representative provided clear and helpful information to all of my questions and concerns.