Distributel Customer Feedback

See what our monthly Gift Card winners have to say

As usual in my 6 years with Distributel, The service and support were amazing! Eric was clear in his explanation and help me to take my decision quickly, in a very professional way and knowing all the details he explain to me all the details and options to improve my service. Very glad to have you as my internet provider. Thanks!

- Anton

one of the crucial moments is switching services. Distributel showed impeccable performance. WEB content loads noticeable faster though the line speed is the same.

- Edward

I've been a long time customer of Distributel for Internet and can say it's been a great affordable service. I just recently added Distributel's Zazeen TV service which qualified me for a bundle. I now have unlimited internet and TV service from Distributel and has saved me money. So happy to finally get rid of Bell and Rogers. So far the TV service has been very good and wanna thank Distributel for always taking care of me and providing excellent service. They care!

- Adam

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Posted by:
Robert B

Date:
09 Feb 2017

Had problems with echo on line . Problem created because phone connection was through wall jack. Didn't work because of wire from walljack. Eventually I needed to move modem router to cisco & phone. Works fine now. Thanks for your help!

Posted by:
Jodi B

Date:
09 Feb 2017

Great job! thank you so much for helping me save money!

Posted by:
Pierrette F

Date:
08 Feb 2017

The customer service rep on the chat line was very helpfull answering all my questions and helping me register online to know my montly internet usage

Posted by:
James W

Date:
08 Feb 2017

Not connecting to Internet. Spoke to Michael. Prompt response + problem solved in a professional, polite, and very helpful manner. Excellent service. Thank you.

Posted by:
Tisha K

Date:
08 Feb 2017

The representative was very patient, helpful, and he solved my problem.

Posted by:
Jaspal J

Date:
08 Feb 2017

Customer Service is always improving, much better than the bigger companies. Vincent was very helpful in providing all necessary information. Thanks again!

Posted by:
Alain C

Date:
08 Feb 2017

Clavarder avec Vincent du service à la clientèle. Information très clair, m'a donné de bon conseils ce qui m'a permis de choisir le meilleur service pour mes besoins.

Posted by:
Stephen S

Date:
07 Feb 2017

I spoke with Guillaume yesterday to upgrade my service. For some reason my street address is difficult to locate in online databases. Not just for Distributel, but for many companies that I've done business with (insurance, banks, etc.). He found a way to locate my address & determine that fiber…

Posted by:
Stephen S

Date:
07 Feb 2017

Had a very helpful online chat with Geneviève. Thanks!

Posted by:
Taylor C

Date:
07 Feb 2017

Thanks, Eric, for answering promptly and being straight forward with your answers. :D