Distributel Customer Feedback

I have used Distributel for many many years. Originally signed up for the long distance savings and to help family stay in touch. Could not have asked for better service! Great job!

- Michelle

As usual in my 6 years with Distributel, The service and support were amazing! Eric was clear in his explanation and help me to take my decision quickly, in a very professional way and knowing all the details he explain to me all the details and options to improve my service. Very glad to have you as my internet provider. Thanks!

- Anton

one of the crucial moments is switching services. Distributel showed impeccable performance. WEB content loads noticeable faster though the line speed is the same.

- Edward

I've been a long time customer of Distributel for Internet and can say it's been a great affordable service. I just recently added Distributel's Zazeen TV service which qualified me for a bundle. I now have unlimited internet and TV service from Distributel and has saved me money. So happy to finally get rid of Bell and Rogers. So far the TV service has been very good and wanna thank Distributel for always taking care of me and providing excellent service. They care!

- Adam

Posted by:
Stephane P

Date:
28 Jun 2018

Best customer service ever!!!

Posted by:
Barrie G

Date:
20 Jun 2018

I have to be honest with you... The reason I switched service providers was because of extremely poor customer service. I shopped around - not simply for "a good deal" but for customer service excellence. I am also in the service industry. There is a standard for "expected" baseline customer…

Posted by:
Liam D

Date:
13 Jun 2018

I have been having a lot of trouble with my internet over the last month so I finally called into Tech Support and spoke with Mohammed from Montreal over the phone. I must admit that he was absolutely phenomenal and super patient as we walked through all of the trouble…

Posted by:
Michelle C

Date:
01 Jun 2018

I have used Distributel for many many years. Originally signed up for the long distance savings and to help family stay in touch. Could not have asked for better service! Great job!

Posted by:
Tim R

Date:
28 May 2018

Your technical support was professional and skilled. Mohamad asked all the right questions and solved my problem quickly and easily. Thanks

Posted by:
David L

Date:
23 May 2018

I switched from modem with router to my apple router to your technicolor modem. All is well now. I really like your services and I won't go back to Cogeco, ever.

Posted by:
Ava D

Date:
17 May 2018

I have been on the phone with numerous Tech support agent and I much say the service was horrible especially from agent Pierre, but however agent Randy A was amazing, professional, knows what he doing, and was able to resolved the issue for me. Please give this agent a promotion…

Posted by:
Eighty_ E

Date:
10 May 2018

I just have to say that after many years of being customer of big company providers; such headaches, frustration, my bill was never the same amount twice.. Switching to Distributel was the best move I could have made, its been two years and I have had to call them once,…

Posted by:
Serguei C

Date:
22 Apr 2018

I am pleased to give my 5 star rating for excellent service and help from Mohammed (technical support - Montreal). I really appreciate his passion and knowledge. Thank you.

Posted by:
Marilee A

Date:
15 Apr 2018

Technicians always patient and willing to help as I am not technically inclined. Great service. Would recommend to others.