Distributel Customer Feedback

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I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

- John

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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Posted by:
Catherine L

Date:
19 May 2017

Junior a été empathique à ma situation, il a été patient en m'aidant à faire le troubleshooting et le problème s'est réglé rapidement, merci!

Posted by:
JOHN I

Date:
16 May 2017

I love Distributel service, I been with you for almost 5 years no issue, good service. Thank you for your support.

Posted by:
Chris E

Date:
09 May 2017

I had to call and order a new modem, Randy took my call and helped me out.very good service.

Posted by:
Josephus C

Date:
09 May 2017

I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

Posted by:
Riley G

Date:
05 May 2017

I reached out to the online chat for help with moving my internet when I moved apartments. Got very fast, knowledgeable and polite service in the online chat. Got everything set up for my move with no stress from the comfort of my couch. Overall very happy with the service!

Posted by:
Paige K

Date:
04 May 2017

The info was clear and better deals.

Posted by:
Tommasina C

Date:
02 May 2017

When I was reaching out to get information on an internet plan, Distributel responded super quickly over social media, and in an appropriately hilarious way. Great customer service!! Was super impressed.

Posted by:
Steve W

Date:
29 Apr 2017

Only one full day of use so far but very satisfied over the short time it has been activated. The installation was done on time with very polite technicians.

Posted by:
Steven C

Date:
26 Apr 2017

Tech who took my call on Tues Apr 25 in the afternoon did a great job walking me through unbridging my internet modem from my old VoIP box. Lots of tricky settings, but he went through it with me very carefully and the setting changes worked perfect. I was very…

Posted by:
Keith W

Date:
22 Apr 2017

Great price! Great Service! I understand that they buy network bandwidth off Bell/Videotron and when there are issues, they must work with Bell/Videotron to resolve. I didn't set lofty expectations and that is why I have not been disappointed.