Distributel Customer Feedback

Commentaires des clients

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I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

- Josephus

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!

- Elle

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.

- Joseph and Sheila

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana

It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

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Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering…

Posted by Diana B on 20 Mar 2017

It's been only a few months I have the internet service but so far i'm happy with the service I had. No complaints from the first call to enroll (very…

Posted by Hamidou A on 20 Mar 2017

amazing company,nicest service of all!

Posted by Danny R on 20 Mar 2017

Chat tech answered all my questions in very quick turnaround time. No issues and polite. Thanks.

Posted by Dave O on 19 Mar 2017

Micheal did a very good job helping us with our internet problem. Very good & nice people working for the tech support.

Posted by Dao T on 19 Mar 2017

I had the pleasure of chatting with Fatima today. I was looking to change my current internet package and was reluctant to contact as I didn't want to spend much…

Posted by Michel B on 18 Mar 2017

Great customer service, and reliable service. They fixed their long wait times which is great. Definitely a company to consider for home internet.

Posted by Rukhsana S on 17 Mar 2017

I had some technical issues with my Internet and was more then happy with the support I got from Michael, he went through step by step instructions to make sure…

Posted by Tara S on 16 Mar 2017

Great service from Randy, a technical support staff that answered by questions and even provided additional information on my router, (even though Distributel doesn't support the product), so that I…

Posted by Angie M on 16 Mar 2017

I just chatted with Eric online, very pleasant man! I will be making the switch from videotron to distributel tonight!

Posted by Alexandra B on 15 Mar 2017