Distributel Customer Feedback

Commentaires des clients

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I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

- Josephus

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!

- Elle

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.

- Joseph and Sheila

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana

It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

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Internet wasn't working for a few days as i waited for new modem, modem wasn't the issue so i called back and got a gentlemen named Randy. He fixed it…

Posted by Jule S on 29 Mar 2017

He knew what he was talking about and guided me through step by step. I will tell my friends about the service you give.

Posted by Darlene S on 29 Mar 2017

I've been with Distributel for a year and a half. Had two issues that took 1-2 weeks to resolve but I don't think that was on Distributel - action was…

Posted by Gaby Y on 28 Mar 2017

Jason fixed our connection. He is a super guy. Very knowledgeable. Very patient. He gave us very clear instruction. More power for him!!!

Posted by Ismael P on 28 Mar 2017

Thank you Serina and Michael for going above and beyond this morning to resolve my technical issue. Carole March 27, 2017

Posted by Carole D on 27 Mar 2017

Great customer service, very quick to respond.

Posted by Lina G on 26 Mar 2017

Computer seemed to be blocked and Randy got it working again for me.

Posted by Gwen B on 23 Mar 2017

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the…

Posted by Joseph and Sheila G on 23 Mar 2017

Aujourd'hui le 22 mars 2017, suite à un appel pour l'installation de notre nouveau modem, Cristopher (au bureau à Montréal au support technique) nous a fournis un service de qualité…

Posted by Angelica V on 22 Mar 2017

No credit needed was a major plus and direct payments from my bank make it even better for me not having that worry. Great speeds for my area, allows online…

Posted by John Thomas E on 21 Mar 2017