Distributel Customer Feedback

See what our monthly Gift Card winners have to say

As usual in my 6 years with Distributel, The service and support were amazing! Eric was clear in his explanation and help me to take my decision quickly, in a very professional way and knowing all the details he explain to me all the details and options to improve my service. Very glad to have you as my internet provider. Thanks!

- Anton

one of the crucial moments is switching services. Distributel showed impeccable performance. WEB content loads noticeable faster though the line speed is the same.

- Edward

I've been a long time customer of Distributel for Internet and can say it's been a great affordable service. I just recently added Distributel's Zazeen TV service which qualified me for a bundle. I now have unlimited internet and TV service from Distributel and has saved me money. So happy to finally get rid of Bell and Rogers. So far the TV service has been very good and wanna thank Distributel for always taking care of me and providing excellent service. They care!

- Adam

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Posted by:
Serge L

Date:
14 Sep 2017

Bonjour, J'ai eu un service de classe mondial de la part d'Eric au clavardage. Franchement, était au courant des services, il a rapidement détecté les erreurs et a réglé tout les problèmes associés à mon compte , et ma facturation. Merci !

Posted by:
Terri H

Date:
12 Sep 2017

I had a very good experience setting up my distributel account. The person i spoke with to do this was very helpful and explained things very well. When the technicians came to set up my router they were very friendly and the service was well set up. All in all…

Posted by:
Adam A

Date:
12 Sep 2017

The service is amazing and it does not drain your pocket. sometimes the costumer service department is hard to get a hold of, but when you find someone they help you to their max especially the ladies. They are very helpful and amazing. Good service overall.

Posted by:
Rohit M

Date:
08 Sep 2017

I have been with Distributel for almost 5 years and the service has been absolutely fantastic all the way. Even when other services in the area are down, Distributel has always kept providing. Because of the high volume of business, the call support times can be long sometimes but the…

Posted by:
Tiffany R

Date:
07 Sep 2017

Quick and good service

Posted by:
Bryan C

Date:
07 Sep 2017

My customer support rep was awesome. He answered fully and followed up on all my questions. He was helpful at every step along the way and he has definitely secures my business in the future

Posted by:
Eric L

Date:
05 Sep 2017

I would like to thank Nathaniel, your senior customer specialist, for his clam, respectful resourceful, willingness to help and most importantly, understand my concern and getting them resolved. Well done, Nathaniel, yI am in the process of switching out and you have done a good job to show me the…

Posted by:
Ingrid P

Date:
02 Sep 2017

Staff has always been courteous, patient and helpful.

Posted by:
Sean D

Date:
29 Aug 2017

Used online chat service to organize a move of address, was informed of and got a promotion in the meantime. clarified my bill and took care of business. Second time i've had Vincent as a chat rep, and he's surpassed my expectations of customer service both times. Awesome service and…

Posted by:
Tj H

Date:
29 Aug 2017

I was at first a little frustrated with automated chat you have on your website's chat option, but then when I was connected to your live agent chat, with Eric, I was extremely pleased. He was patient, straight forward, and very helpful. I'm looking to leave my current provider, well,…