Distributel Customer Feedback

See what our monthly Gift Card winners have to say

I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

- John

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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Posted by:
Thomas S

Date:
16 Jun 2017

Im very happy with the service provided by Distributel and the service offered by the agents. Thank you !

Posted by:
Pierre D

Date:
14 Jun 2017

Used the chat support service, Vincent was a very nice guy and helpful

Posted by:
Jonathan R

Date:
13 Jun 2017

Had a great webchat with Vincent about moving properties, and he not only helpful in letting me know all the details, but he also took the time to review my account and found out I was overpaying, and he then reduced my bill payments. I'm pretty blown away with the…

Posted by:
Jessica V

Date:
12 Jun 2017

J'ai recu un très bon service de Junior du département du soutien technique .Poli, courtois et professionnel, il a su regler mon problème très rapidement.

Posted by:
Elie M

Date:
12 Jun 2017

Everything went more than fine and thank you for your great services .

Posted by:
Lukas P

Date:
11 Jun 2017

Excellent service thx guys.

Posted by:
Michael S

Date:
09 Jun 2017

Called this morning to deal with connectivity issues after ordering new plan. Representative started by suggesting the issue may be my modem but also took me through other steps to rule out other issues. In the end the original suggestion was correct and once the modem was replaced things worked…

Posted by:
Jaime P

Date:
09 Jun 2017

From start to finish, GREAT customer care and, the service is great! Multiple devices and not one issue! A+++

Posted by:
Sam S

Date:
07 Jun 2017

Excellent service, everything was done on time, on schedule, and everything is working fine. Thank you Distributel :-)

Posted by:
Brett P

Date:
07 Jun 2017

Woman's name was "Ana from the Web support" (I asked her how i should identify her) This woman is the queen of tech support i swear to god. Absolutely the most helpful person I've ever talked to on one of these chat services. I'm not sure who reads these but…