Distributel Customer Feedback

Commentaires des clients

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I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

- Josephus

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!

- Elle

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.

- Joseph and Sheila

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana

It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

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Distributed was very helpful when I had to transfer our internet from one of my housemates to myself. They walked me through the process, answered all my questions and were…

Posted by Kate M on 08 Apr 2017

great company with great service

Posted by Kyle W on 08 Apr 2017

just did on line chat with Vincent he was very helpfully !1 thanks again

Posted by Ann S on 06 Apr 2017

Distriutel is the best internet provider that I have ever had and the cheapest.

Posted by Kevin L on 02 Apr 2017

Good and efficient online customer service.

Posted by Jason Z on 01 Apr 2017

I was speaking with Junior M. today as I was unable to connect to my wireless internet on my laptop. Junior was very kind for the entirety of the phone…

Posted by Ashley L on 31 Mar 2017

I was speaking with Carole today as I wanted to change my billing date to the 15th of the month. Carole was very kind for the entirety of the phone…

Posted by Ashley L on 31 Mar 2017

Randy was very helpful with everything he was very patience with me and understanding. I wish every technical support call would go as nice and smoothly as that.

Posted by Melissa T on 30 Mar 2017

I spoke with sales rep Gabriel in the MTL office. He was very friendly and helpful and made signing up simple and the information provided was clear and easy to…

Posted by Angel F on 30 Mar 2017

I'd like to thank Mr. Khalid for the excellent service he provided me today March 30, 2017. Mr. Khalid helped me to upgrade my internet service. He was so kind…

Posted by FIRAS N on 30 Mar 2017