Distributel Customer Feedback

Commentaires des clients

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I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

- Josephus

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!

- Elle

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.

- Joseph and Sheila

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana

It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

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Great customer service, very nice and polite. Very friendly and patient. Helped me a lot and answered all my questions! Thank you so much I appreciate all the time and…

Posted by Emily D on 20 Apr 2017

Promo on website with better pricing than what I currently get. Fatima in chat, was able to switch and get me the best deal and monthly. No questions asked. thank…

Posted by Bethsaida G on 19 Apr 2017

Great service. Called them to see what the plans were the staff was very knowledgeable.

Posted by Mia A on 13 Apr 2017

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all…

Posted by Elle E on 13 Apr 2017

was asking Ana about a upgrade to my Internet and about contacting yous to renew the credit card on file she was very helpful and answered all my questions i…

Posted by Micheal S on 13 Apr 2017

Was great

Posted by Shannon T on 13 Apr 2017

Randy was very patient with me and very helpful ... problem was resolved

Posted by Sandra M on 12 Apr 2017

Great technical support as usual!

Posted by Yue Chen H on 11 Apr 2017

Diana helped me when my Internet was down. She followed me through every step, in impeccable French. She's a badass technical support superheroin. I'd give her a raise, or something.

Posted by Antoine L on 11 Apr 2017

Signed up with the help of a very nice gentleman named Amir. Looking forward to our new internet service.

Posted by Wendy R on 09 Apr 2017