Distributel Customer Feedback

See what our monthly Gift Card winners have to say

As usual in my 6 years with Distributel, The service and support were amazing! Eric was clear in his explanation and help me to take my decision quickly, in a very professional way and knowing all the details he explain to me all the details and options to improve my service. Very glad to have you as my internet provider. Thanks!

- Anton

one of the crucial moments is switching services. Distributel showed impeccable performance. WEB content loads noticeable faster though the line speed is the same.

- Edward

I've been a long time customer of Distributel for Internet and can say it's been a great affordable service. I just recently added Distributel's Zazeen TV service which qualified me for a bundle. I now have unlimited internet and TV service from Distributel and has saved me money. So happy to finally get rid of Bell and Rogers. So far the TV service has been very good and wanna thank Distributel for always taking care of me and providing excellent service. They care!

- Adam

Send your review for your own chance to win Leave a Review

Posted by:
Ralph G

Date:
24 Nov 2017

I'd like to thank the staff from Distributel. They are very knowledgeable and friendly. The price for internet compared to the competition is very good. The service and the price can't be beat, that's the reason why I stayed as a loyal customer for a very long time. Keep up…

Posted by:
Johnny P

Date:
24 Nov 2017

Hello, today I spoke with your representative Geneveive her employee number is 1845. She helped me out a great deal. She explained things clearly and in a way that was easy for me to understand. I originally wanted to cancel my service but, she helped me in every way I…

Posted by:
Tom C

Date:
19 Nov 2017

We switched to Distributel when we moved into our own house, 7 years ago. The biggest problem was the set up in the beginning, when Rogers had to send a technician. They let us feel that they did not like us signing up with the competition, but we had enough…

Posted by:
Janene J

Date:
15 Nov 2017

Today my chat professional was Eric, he was seriously very kind and I felt as though he were smiling on the other side of the screen. He was great and I'll surely be using this service again..

Posted by:
Laurette B

Date:
11 Nov 2017

I just love distributel I should have joined them sooner Thank distributel you’re a life saver

Posted by:
Ruqayyah M

Date:
10 Nov 2017

Very good customer service. Guillaume has been in touch by email every step of the way from the beginning to make sure everything is going well.I also called him for a question and he answered my question and was very nice. Technician was very fast and prompt and answered all…

Posted by:
Graham G

Date:
03 Nov 2017

Had a chat session with Eric addressing many questions about switching from Rogers for both TV and internet with pricing, hardware and rates. He was very knowledgeable, quick to respond and extremely professional. I love the chat feature!

Posted by:
Melissa M

Date:
21 Oct 2017

Best instal I have ever had. Rachel my rep is amazing and kept me in the loop every step of the way and is still following up with me even though I have service. The tech from Bell was exceptional! Braedon... deserving of Kudos!!!! Both I was lucky to have…

Posted by:
Mary P

Date:
18 Oct 2017

Good service, great Price, friendly staff,only problem is tv freezes periodically,but overall great service.

Posted by:
Jason M

Date:
18 Oct 2017

Customer service is amazing I am very impressed!!!