Distributel Customer Feedback

Commentaires des clients

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I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

- Josephus

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!

- Elle

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.

- Joseph and Sheila

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana

It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

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I had to call and order a new modem, Randy took my call and helped me out.very good service.

Posted by Chris E on 09 May 2017

I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived…

Posted by Josephus C on 09 May 2017

I reached out to the online chat for help with moving my internet when I moved apartments. Got very fast, knowledgeable and polite service in the online chat. Got everything…

Posted by Riley G on 05 May 2017

The info was clear and better deals.

Posted by Paige K on 04 May 2017

When I was reaching out to get information on an internet plan, Distributel responded super quickly over social media, and in an appropriately hilarious way. Great customer service!! Was super…

Posted by Tommasina C on 02 May 2017

Only one full day of use so far but very satisfied over the short time it has been activated. The installation was done on time with very polite technicians.

Posted by Steve W on 29 Apr 2017

Tech who took my call on Tues Apr 25 in the afternoon did a great job walking me through unbridging my internet modem from my old VoIP box. Lots of…

Posted by Steven C on 26 Apr 2017

Great price! Great Service! I understand that they buy network bandwidth off Bell/Videotron and when there are issues, they must work with Bell/Videotron to resolve. I didn't set lofty expectations…

Posted by Keith W on 22 Apr 2017

I love Distributel, very reliable service and affordable.

Posted by Robert G on 22 Apr 2017

Great prices and customer service

Posted by Clarissa L on 21 Apr 2017