Distributel Customer Feedback

See what our monthly Gift Card winners have to say

I've had nothing but good times with distributel. Anytime there was a problem I called and within hour ( yes I know sometimes they get busy and things) my problems are fixed. Switching has never been a problem with me either. All and All I love distributel and best is I live low income so their prices are amazing and easy to budget into my tight income

- Sherry

We love Distributel. They are a reliable service. Very rarely there has been a problem and if so, they correct it before we are able to phone them. We have been a client for over 6 years!

- Marilyn

I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

- John

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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Posted by:
Janene J

Date:
15 Nov 2017

Today my chat professional was Eric, he was seriously very kind and I felt as though he were smiling on the other side of the screen. He was great and I'll surely be using this service again..

Posted by:
Laurette B

Date:
11 Nov 2017

I just love distributel I should have joined them sooner Thank distributel you’re a life saver

Posted by:
Ruqayyah M

Date:
10 Nov 2017

Very good customer service. Guillaume has been in touch by email every step of the way from the beginning to make sure everything is going well.I also called him for a question and he answered my question and was very nice. Technician was very fast and prompt and answered all…

Posted by:
Graham G

Date:
03 Nov 2017

Had a chat session with Eric addressing many questions about switching from Rogers for both TV and internet with pricing, hardware and rates. He was very knowledgeable, quick to respond and extremely professional. I love the chat feature!

Posted by:
Melissa M

Date:
21 Oct 2017

Best instal I have ever had. Rachel my rep is amazing and kept me in the loop every step of the way and is still following up with me even though I have service. The tech from Bell was exceptional! Braedon... deserving of Kudos!!!! Both I was lucky to have…

Posted by:
Mary P

Date:
18 Oct 2017

Good service, great Price, friendly staff,only problem is tv freezes periodically,but overall great service.

Posted by:
Jason M

Date:
18 Oct 2017

Customer service is amazing I am very impressed!!!

Posted by:
Jason K

Date:
16 Oct 2017

I had some issues with billing and address change with distributel. However the company has responded promptly and has addressed and rectified all issues in the most professional and endearing manner possible. The agent I dealt with, Joelle, has been an absolute joy to deal with and has made me…

Posted by:
John J

Date:
06 Oct 2017

I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

Posted by:
Crystal D

Date:
04 Oct 2017

i really enjoy having the internet and also Netflix