Distributel Customer Feedback

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I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

- John

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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Posted by:
Christopher J

Date:
18 Aug 2017

Always a pleasure dealing with customer service. Never any arguments with the customer. Less stress dealing with the customer service here then competitors. Very happy with everything!!

Posted by:
Shumaila N

Date:
17 Aug 2017

Best service with affordable bill

Posted by:
Ryan A

Date:
10 Aug 2017

I have extremely reliable internet and fast speeds with Distributel. Distributel also has very knowledgeable technical support. I was with Rogers before and I had nothing but internet problems so I finally left Rogers and switched to Distributel. I regret not switching to Distributel sooner!

Posted by:
Elizabeth S

Date:
09 Aug 2017

After dealing with Distributel for some 17 years just recently I found the best way to connect with a representative is to chat on line. no transferring, no wait time to speak with someone and to learn that your call is held while they help other customers...... I was on…

Posted by:
Tammy B

Date:
04 Aug 2017

Randy, you were fantastic! After all the time spent on the phone, you were the only one who could help me with our Wi-Fi connection problems! Thank you for everything, now I am ready to get back to work. Cheers Tammy!

Posted by:
Mike K

Date:
01 Aug 2017

LOVE THEM!

Posted by:
Jessica W

Date:
29 Jul 2017

I have just spoken to Eric on chat and he did a fantastic job! He answered all of my questions quickly, professionally, and was a really nice person to talk to. It's service like this that has finalized my decision to go with Distributel as my ISP.

Posted by:
Patricia P

Date:
28 Jul 2017

Representative provided clear and helpful information to all of my questions and concerns.

Posted by:
Yvette C

Date:
28 Jul 2017

Lamis was very helpful and I'm completely satisfied with the service.

Posted by:
Benjamin N

Date:
27 Jul 2017

Incredibly helpful phone service agent, helped us find a great deal. The installation went well and the service was kind and friendly. The running of the internet occasionally dips, but overall is very rapid and Upload speed is absolutely amazing!