Distributel Customer Feedback

Commentaires des clients

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I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

- Josephus

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!

- Elle

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.

- Joseph and Sheila

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana

It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

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Had a great webchat with Vincent about moving properties, and he not only helpful in letting me know all the details, but he also took the time to review my…

Posted by Jonathan R on 13 Jun 2017

J'ai recu un très bon service de Junior du département du soutien technique .Poli, courtois et professionnel, il a su regler mon problème très rapidement.

Posted by Jessica V on 12 Jun 2017

Everything went more than fine and thank you for your great services .

Posted by Elie M on 12 Jun 2017

Excellent service thx guys.

Posted by Lukas P on 11 Jun 2017

Called this morning to deal with connectivity issues after ordering new plan. Representative started by suggesting the issue may be my modem but also took me through other steps to…

Posted by Michael S on 09 Jun 2017

From start to finish, GREAT customer care and, the service is great! Multiple devices and not one issue! A+++

Posted by Jaime P on 09 Jun 2017

Excellent service, everything was done on time, on schedule, and everything is working fine. Thank you Distributel :-)

Posted by Sam S on 07 Jun 2017

Woman's name was "Ana from the Web support" (I asked her how i should identify her) This woman is the queen of tech support i swear to god. Absolutely the…

Posted by Brett P on 07 Jun 2017

your services is very good i will resign again with you.

Posted by Sebastiao C on 07 Jun 2017

Wonderful service!!

Posted by Joseph on 03 Jun 2017