Distributel Customer Feedback

See what our monthly Gift Card winners have to say

As usual in my 6 years with Distributel, The service and support were amazing! Eric was clear in his explanation and help me to take my decision quickly, in a very professional way and knowing all the details he explain to me all the details and options to improve my service. Very glad to have you as my internet provider. Thanks!

- Anton

one of the crucial moments is switching services. Distributel showed impeccable performance. WEB content loads noticeable faster though the line speed is the same.

- Edward

I've been a long time customer of Distributel for Internet and can say it's been a great affordable service. I just recently added Distributel's Zazeen TV service which qualified me for a bundle. I now have unlimited internet and TV service from Distributel and has saved me money. So happy to finally get rid of Bell and Rogers. So far the TV service has been very good and wanna thank Distributel for always taking care of me and providing excellent service. They care!

- Adam

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Posted by:
Glenda Y

Date:
19 Jan 2017

I am a new Distributel customer who is new to computers and the internet so I had 3 questions that I needed help with. I called and spoke with a very friendly and helpful chap who was able to answer each of my questions fully and so I could understand…

Posted by:
Heather D

Date:
19 Jan 2017

Talk to Bernadette - she help me set up account and answered all my questions - very happy with service from her

Posted by:
Diego B

Date:
19 Jan 2017

Great service for both internet and phone. With the new pricing it gets even better. I only hope you had contacted yourself to tell me about the new prices. Still, it all worked out! Thanks

Posted by:
Richard N

Date:
19 Jan 2017

I used chat online to upgrade my internet. Wanted to go from 25mbps to 60mbps. I was greeted by Vincent who was very helpful. A few questions and answers and everything was done. Very painless. My thanks to Vincent on a job well done.

Posted by:
Marie marlyne R

Date:
17 Jan 2017

Great services

Posted by:
Gilbert D

Date:
17 Jan 2017

I upgraded my service to DSL50 with Eric on the chat service, I was very please with the service. ps: A picture of the person we talk to would make this even more personalize - we would have the feeling to talking to someone, not a machine. Just a little…

Posted by:
Emad D

Date:
16 Jan 2017

I had a problem with the method of payment, i did speak with a person his name (Joselin) was not helpful at all,,,, but i did call back for the same reason a gentleman name (Guillaume) he did not hang up the phone with me till he fixed all the…

Posted by:
Dorothy L

Date:
11 Jan 2017

I was very pleased with Ehab who helped with my internet connection. I was very frustrated with the connection this morning. After speaking with Ehab who fixed the connection at his end, my internet connection is working back to normal again. Thanks again.

Posted by:
Michael S

Date:
10 Jan 2017

Dealt with Geneviève on the online chat to upgrade my services. She was professional and great to deal with.

Posted by:
Alessandro

Date:
09 Jan 2017

top chat service