Distributel Customer Feedback

See what our monthly Gift Card winners have to say

I've had nothing but good times with distributel. Anytime there was a problem I called and within hour ( yes I know sometimes they get busy and things) my problems are fixed. Switching has never been a problem with me either. All and All I love distributel and best is I live low income so their prices are amazing and easy to budget into my tight income

- Sherry

We love Distributel. They are a reliable service. Very rarely there has been a problem and if so, they correct it before we are able to phone them. We have been a client for over 6 years!

- Marilyn

I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

- John

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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Posted by:
Richard N

Date:
19 Jan 2017

I used chat online to upgrade my internet. Wanted to go from 25mbps to 60mbps. I was greeted by Vincent who was very helpful. A few questions and answers and everything was done. Very painless. My thanks to Vincent on a job well done.

Posted by:
Marie marlyne R

Date:
17 Jan 2017

Great services

Posted by:
Gilbert D

Date:
17 Jan 2017

I upgraded my service to DSL50 with Eric on the chat service, I was very please with the service. ps: A picture of the person we talk to would make this even more personalize - we would have the feeling to talking to someone, not a machine. Just a little…

Posted by:
Emad D

Date:
16 Jan 2017

I had a problem with the method of payment, i did speak with a person his name (Joselin) was not helpful at all,,,, but i did call back for the same reason a gentleman name (Guillaume) he did not hang up the phone with me till he fixed all the…

Posted by:
Dorothy L

Date:
11 Jan 2017

I was very pleased with Ehab who helped with my internet connection. I was very frustrated with the connection this morning. After speaking with Ehab who fixed the connection at his end, my internet connection is working back to normal again. Thanks again.

Posted by:
Michael S

Date:
10 Jan 2017

Dealt with Geneviève on the online chat to upgrade my services. She was professional and great to deal with.

Posted by:
Alessandro

Date:
09 Jan 2017

top chat service

Posted by:
Jilana D

Date:
08 Jan 2017

Good service.

Posted by:
BP L

Date:
07 Jan 2017

The service is good and connection is perfect. Just need a product between 10 MB/S and 30MB/S

Posted by:
Chrissy

Date:
05 Jan 2017

I enjoy distributel. Great, cheap unlimited prices. Have been with distributel for years now and have absolutely no complaints about their Internet.