Distributel Customer Feedback

Commentaires des clients

See what our monthly Gift Card winners have to say

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien Gravelle

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.


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I am a new Distributel customer who is new to computers and the internet so I had 3 questions that I needed help with. I called and spoke with a…

Posted by Glenda Y on 19 Jan 2017

Talk to Bernadette - she help me set up account and answered all my questions - very happy with service from her

Posted by Heather D on 19 Jan 2017

Great service for both internet and phone. With the new pricing it gets even better. I only hope you had contacted yourself to tell me about the new prices. Still,…

Posted by Diego B on 19 Jan 2017

I used chat online to upgrade my internet. Wanted to go from 25mbps to 60mbps. I was greeted by Vincent who was very helpful. A few questions and answers and…

Posted by Richard N on 19 Jan 2017

Great services

Posted by Marie marlyne R on 17 Jan 2017

I upgraded my service to DSL50 with Eric on the chat service, I was very please with the service. ps: A picture of the person we talk to would make…

Posted by Gilbert D on 17 Jan 2017

I had a problem with the method of payment, i did speak with a person his name (Joselin) was not helpful at all,,,, but i did call back for the…

Posted by Emad D on 16 Jan 2017

I was very pleased with Ehab who helped with my internet connection. I was very frustrated with the connection this morning. After speaking with Ehab who fixed the connection at…

Posted by Dorothy L on 11 Jan 2017

Dealt with Geneviève on the online chat to upgrade my services. She was professional and great to deal with.

Posted by Michael S on 10 Jan 2017

top chat service

Posted by Alessandro on 09 Jan 2017