Distributel Customer Feedback

Commentaires des clients

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I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

- Josephus

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!

- Elle

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.

- Joseph and Sheila

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana

It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

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Great service! always fast!

Posted by Alex on 04 Jan 2017

great speed, reliable, yet during install, did not get wireless gateway like was asked for, and login/email/my account credentials were given wrong

Posted by Sean D on 31 Dec 2016

Very good internet. The chat service is awsome

Posted by Muhammad A on 29 Dec 2016

excellent customer service, Genevieve thru the online chat. Well done!

Posted by Rami on 28 Dec 2016

Finally I have found an internet provider that I have experienced ZERO problems with! I have been a customer close to a year and I have never experienced a disconnect…

Posted by Travis C on 27 Dec 2016