Distributel Customer Feedback

See what our monthly Gift Card winners have to say

I've had nothing but good times with distributel. Anytime there was a problem I called and within hour ( yes I know sometimes they get busy and things) my problems are fixed. Switching has never been a problem with me either. All and All I love distributel and best is I live low income so their prices are amazing and easy to budget into my tight income

- Sherry

We love Distributel. They are a reliable service. Very rarely there has been a problem and if so, they correct it before we are able to phone them. We have been a client for over 6 years!

- Marilyn

I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

- John

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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Posted by:
Jodi B

Date:
09 Feb 2017

Great job! thank you so much for helping me save money!

Posted by:
Pierrette F

Date:
08 Feb 2017

The customer service rep on the chat line was very helpfull answering all my questions and helping me register online to know my montly internet usage

Posted by:
James W

Date:
08 Feb 2017

Not connecting to Internet. Spoke to Michael. Prompt response + problem solved in a professional, polite, and very helpful manner. Excellent service. Thank you.

Posted by:
Tisha K

Date:
08 Feb 2017

The representative was very patient, helpful, and he solved my problem.

Posted by:
Jaspal J

Date:
08 Feb 2017

Customer Service is always improving, much better than the bigger companies. Vincent was very helpful in providing all necessary information. Thanks again!

Posted by:
Alain C

Date:
08 Feb 2017

Clavarder avec Vincent du service à la clientèle. Information très clair, m'a donné de bon conseils ce qui m'a permis de choisir le meilleur service pour mes besoins.

Posted by:
Stephen S

Date:
07 Feb 2017

I spoke with Guillaume yesterday to upgrade my service. For some reason my street address is difficult to locate in online databases. Not just for Distributel, but for many companies that I've done business with (insurance, banks, etc.). He found a way to locate my address & determine that fiber…

Posted by:
Stephen S

Date:
07 Feb 2017

Had a very helpful online chat with Geneviève. Thanks!

Posted by:
Taylor C

Date:
07 Feb 2017

Thanks, Eric, for answering promptly and being straight forward with your answers. :D

Posted by:
Serge L

Date:
07 Feb 2017

Just happy of every conversation I have with your agents. Rarely any problems, and always eager to fix them when any are encountered. Thanks!