Distributel Customer Feedback

Commentaires des clients

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I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.

- Josephus

My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!

- Elle

We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.

- Joseph and Sheila

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana

It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

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I upgraded my service to DSL50 with Eric on the chat service, I was very please with the service. ps: A picture of the person we talk to would make…

Posted by Gilbert D on 17 Jan 2017

I had a problem with the method of payment, i did speak with a person his name (Joselin) was not helpful at all,,,, but i did call back for the…

Posted by Emad D on 16 Jan 2017

I was very pleased with Ehab who helped with my internet connection. I was very frustrated with the connection this morning. After speaking with Ehab who fixed the connection at…

Posted by Dorothy L on 11 Jan 2017

Dealt with Geneviève on the online chat to upgrade my services. She was professional and great to deal with.

Posted by Michael S on 10 Jan 2017

top chat service

Posted by Alessandro on 09 Jan 2017

Good service.

Posted by Jilana D on 08 Jan 2017

The service is good and connection is perfect. Just need a product between 10 MB/S and 30MB/S

Posted by BP L on 07 Jan 2017

I enjoy distributel. Great, cheap unlimited prices. Have been with distributel for years now and have absolutely no complaints about their Internet.

Posted by Chrissy on 05 Jan 2017

I always have a pleasant experience with support, and after 4 years being a customer I love the competitive pricing and consistent service.

Posted by Curtis S on 05 Jan 2017

I had never had no problem with distributel. my internet worked fine and all the time

Posted by Catherine W on 05 Jan 2017