Distributel Customer Feedback

See what our monthly Gift Card winners have to say

I've had nothing but good times with distributel. Anytime there was a problem I called and within hour ( yes I know sometimes they get busy and things) my problems are fixed. Switching has never been a problem with me either. All and All I love distributel and best is I live low income so their prices are amazing and easy to budget into my tight income

- Sherry

We love Distributel. They are a reliable service. Very rarely there has been a problem and if so, they correct it before we are able to phone them. We have been a client for over 6 years!

- Marilyn

I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

- John

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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Posted by:
Maninder C

Date:
13 Feb 2017

I was returning some hardware as per email instruction and needed to fix some things on my profile. It went smoothly, efficiently and all my questions were answered.

Posted by:
Lee Ann` D

Date:
13 Feb 2017

This evening I spoke to Nasrin about changing my payment information. She was very quick and efficient and told me about which options I had to make payments. She also answered all of my questions in a timely fashion. I was very happy! I would recommend Distributel because their prices…

Posted by:
Terri D

Date:
13 Feb 2017

Really fast and reliable internet service!

Posted by:
Phil H

Date:
12 Feb 2017

I think Distributel is the most comprehensive internet provider out there. I just added home phone and the operator was nothing but helpful. Great services with exceptional prices with straight forward billing this is a great choice for me.

Posted by:
Faris N

Date:
11 Feb 2017

I have been using distributel for two years, and so far I'm pretty happy with the company. service is excellent speed is pretty stabled. Thank you distribute.

Posted by:
Tanisha D

Date:
10 Feb 2017

love the service

Posted by:
Marie Anne C

Date:
10 Feb 2017

I would just to comment that I received on February 10 2017 with customer I was served in a timely matter and the agent was so polite and helpful. I would recommend your services to others. Thank yoy

Posted by:
Stephanie L

Date:
10 Feb 2017

My last experience with a chat representative was amazing with rep Genevieve she was fast and efficient and very helpful she was super informative and answered me quickly with precise answers she deserves a promotion. Thanks for the great experience

Posted by:
Ellisa B

Date:
09 Feb 2017

Love this service.

Posted by:
Robert B

Date:
09 Feb 2017

Had problems with echo on line . Problem created because phone connection was through wall jack. Didn't work because of wire from walljack. Eventually I needed to move modem router to cisco & phone. Works fine now. Thanks for your help!