Distributel Customer Feedback

Commentaires des clients

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I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien Gravelle

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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My customer support rep was awesome. He answered fully and followed up on all my questions. He was helpful at every step along the way and he has definitely secures…

Posted by Bryan C on 07 Sep 2017

I would like to thank Nathaniel, your senior customer specialist, for his clam, respectful resourceful, willingness to help and most importantly, understand my concern and getting them resolved. Well done,…

Posted by Eric L on 05 Sep 2017

Staff has always been courteous, patient and helpful.

Posted by Ingrid P on 02 Sep 2017

Used online chat service to organize a move of address, was informed of and got a promotion in the meantime. clarified my bill and took care of business. Second time…

Posted by Sean D on 29 Aug 2017

I was at first a little frustrated with automated chat you have on your website's chat option, but then when I was connected to your live agent chat, with Eric,…

Posted by Tj H on 29 Aug 2017

Through the Chat Support, Eric has helped me twice now. It's a really easy service and he is very professional and friendly. The help session always ends with me feeling…

Posted by Taylor S on 25 Aug 2017

I have been using Distributel for about 10 years using their DSL internet. I just upgraded my service and the rep I spoke was very friendly, courteous, and did not…

Posted by David P on 24 Aug 2017

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like…

Posted by Julien G on 19 Aug 2017

Always a pleasure dealing with customer service. Never any arguments with the customer. Less stress dealing with the customer service here then competitors. Very happy with everything!!

Posted by Christopher J on 18 Aug 2017

Best service with affordable bill

Posted by Shumaila N on 17 Aug 2017