Distributel Customer Feedback

See what our monthly Gift Card winners have to say

I've had nothing but good times with distributel. Anytime there was a problem I called and within hour ( yes I know sometimes they get busy and things) my problems are fixed. Switching has never been a problem with me either. All and All I love distributel and best is I live low income so their prices are amazing and easy to budget into my tight income

- Sherry

We love Distributel. They are a reliable service. Very rarely there has been a problem and if so, they correct it before we are able to phone them. We have been a client for over 6 years!

- Marilyn

I have to say Internet and TV providers are usually not my favorite people to deal with. My experience with Distributel has been great. Customer service 2nd to none. Good job.

- John

I am really enjoying the service so far. The speed is great and the fact I got an unlimited plan at a very affordable price is fantastic. I also like if I try to contact Distributel for the most part I'm talking to a person and not a recording. I look forward to continuing with Distributel and I'm very happy with the service so far. Sincerely yours Julien

- Julien

I have dealt with Distributel Customer Support through phone and online chat. The agents were very helpful, friendly and knowledgeable in answering my questions and upgrading my services for me. I have been with Distributel for several years now and have no plans of leaving! Great service overall.

- COLETTE

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Posted by:
Kris W

Date:
15 Feb 2018

Everyone was very nice and helpful, materials arrived promptly and the guy who came to install was great and did it quickly / hassle-free

Posted by:
Yves C

Date:
14 Feb 2018

Called into customer service re my account. Dealt with customer rep Daniel. Very polite and professional. Excellent service navigating through my needs. Thank you.

Posted by:
Ulaganathan A

Date:
11 Feb 2018

Worth the dollars spent. In terms of Quality and Quantity. Quality: Flawless Streaming and speed. Quantity: Unlimited. Just love it.

Posted by:
Martin S

Date:
08 Feb 2018

Vanessa was awesome. I was ready to shift to a new ISP but she was so polite and professional (and reduced my bill) that I am looking forward to many more years with Distributel. Thank you Vanessa.

Posted by:
Tinisha M

Date:
18 Jan 2018

Guillaume L has been the best customer service rep i have dealt with in a very looooooong time. He has gone over and beyond on 2 different occasions to make sure my transition from one provider to the next was smooth! THANK YOU!!!!

Posted by:
Shiraz S

Date:
18 Jan 2018

Very happy so far with the Home Phone service, unbeatable value. Customer service is excellent, very patient and courteous. Only disappointment was that the all the features listed in Yak Canada's website (the "Follow Me" feature and the ability to get online access to the phone log and voicemail are…

Posted by:
Simon W

Date:
16 Jan 2018

What a great company. Fantastic customer service and technical support. Saving a pile of $ with a better product than what the 'cable guy' offered me.

Posted by:
Silvia M

Date:
15 Jan 2018

excellent and quick set up thank you soooo much. highly reccomended!!! silvia and nick

Posted by:
Eugeen H

Date:
14 Jan 2018

The customer service experiences at Distributel had always been very pleasant in the years I had been with Distributel. Today in the processing of selecting the best value for internet packages from various providers, I had the opportunity to be helped by Jay in retention, whose attitude, expertise, and effort…

Posted by:
Elie T

Date:
11 Jan 2018

All good so far!