Distributel Customer Feedback

Commentaires des clients

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It's been only a few months I have the internet service but so far i'm happy with the service I had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!

- Hamidou

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.

- Diana B.

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No credit needed was a major plus and direct payments from my bank make it even better for me not having that worry. Great speeds for my area, allows online…

Posted by John Thomas E on 21 Mar 2017

Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering…

Posted by Diana B on 20 Mar 2017

I had some technical issues with my Internet and was more then happy with the support I got from Michael, he went through step by step instructions to make sure…

Posted by Tara S on 16 Mar 2017

Great service from Randy, a technical support staff that answered by questions and even provided additional information on my router, (even though Distributel doesn't support the product), so that I…

Posted by Angie M on 16 Mar 2017

I just chatted with Eric online, very pleasant man! I will be making the switch from videotron to distributel tonight!

Posted by Alexandra B on 15 Mar 2017

Awesome prices and great customer service! Have been a customer for years and many more to come. Thanks!

Posted by Patrick L on 14 Mar 2017

Great service. No time waiting on the phone, talked to a rep. and quickly solved the issue.

Posted by Pierre H on 14 Mar 2017

Hi just wanted to say that i made a phone call on the 12 of March because i was having some problems with my tv channels, i talked to Eman…

Posted by Sazeeda D on 12 Mar 2017

I was talking to one representative from the technical support department.His name was Randy,he was extremely helpful and handled my inquiries with ease.He is very professional,also he was very patient…

Posted by Friedrick Andy F on 10 Mar 2017

Ana was very helpful today when I used the chat service to set up an appt for someone to come by & move our services to our new place. I…

Posted by Danielle F on 09 Mar 2017