I reached out to the online chat. Had a quick and informative chat session, Called to sign up and it was a done deal. Quick and painless. The equipment arrived a few days later and setup was, plug and play.
My experience with Distributel's online chat support was amazing- I couldn't believe how quickly they were able to help me with my problem. They were so accommodating and kind, all online chat services should strive to be this good!
We have been with Distributel since - well since it came to our area about 25 years ago and we have nothing but praise for the service and for the various help lines. Thank you for a good service.
- Joseph and Sheila
Had some questions regarding service and best choices for me. Vincent was amazing at answering my questions and giving suggestions on what would suit my needs, as well as offering other options to look at for speed and service. Was very happy with the support. Thank you.
It's been only a few months i have the internet service but so far i'm happy with the service i had. No complaints from the first call to enroll (very patient and helpful agent) to the last one regarding change of personal info (marie-anne was courteous over the phone which is a must for a great customer service). In terms of connectivity there is no issue. You guys really deliver what you advertise! Sincerely, A happy customer!